Privacy Policy

Last Updated: December 22, 2024

At easyDraft, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered CV and cover letter creation service (the "Service"). Please read this Privacy Policy carefully. By accessing or using the Service, you agree to be bound by this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Information: When you register for an account, we may collect your name, email address, phone number, and location.
• Professional Information: To provide our Service, we collect information about your work history, education, skills, career highlights, core values, technical skills, and other details relevant to creating a CV and cover letter.
• Application Information: When you create a CV for a specific job application, we collect information about the company, job title, job description, and any other details you provide about the application.
• Payment Information: When you purchase credits, our payment processor, Stripe, collects your payment details. We do not store your full payment card information.
• Usage Data: We automatically collect information about how you interact with the Service, such as your IP address, browser type, pages visited, and actions taken.
• Device Information: We may collect information about the device you use to access the Service, including device type, operating system, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
• Anti-Bot Verification: We collect data related to anti-bot verification challenges to ensure the security of our Service. This data is used solely for security purposes and is not used to personally identify users.

How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain the Service.
• To create and customize your CVs and cover letters.
• To process your payments and manage your credit balance.
• To communicate with you, respond to your inquiries, and provide customer support.
• To personalize your experience and improve the Service.
• To analyze usage patterns and trends to enhance the Service's functionality.
• To detect, prevent, and address technical issues and security risks.
• To comply with legal obligations and enforce our Terms and Conditions.
• To prevent bot abuse and ensure the integrity of our Service through anti-bot measures.

Data Storage and Security

Your data is stored securely on servers using industry-standard encryption and security practices. We may store your data in the region you select during registration (e.g., US or Europe). We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Service, such as payment processors (Stripe) and cloud hosting providers (AWS). These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties with your explicit consent.

Your Rights and Choices

You have the following rights regarding your information:

• Access: You can access and review the personal information we hold about you by logging into your account or contacting us.
• Rectification: You can update or correct your personal information through your account settings or by contacting us.
• Erasure: You can request that we delete your account and personal information. Note that we may retain certain information as required by law or for legitimate business purposes.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Withdraw Consent: Where we process your information based on your consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at support@easydraft.com.

Third-Party Services

We may use third-party service providers to help us operate our business and the Service or administer activities on our behalf, such as payment processing (Stripe), data storage (Amazon Web Services), AI-powered content generation (various suppliers). These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We carefully select our service providers and ensure they have adequate data protection measures in place. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us using the support section of the portal.